We know that the situation with COVID-19 is rapidly changing, making it hard to keep up. We wanted to let you know what we are doing at The Madison Concourse Hotel to assist you and your travel plans. We are committed to doing everything we can to help you travel safely.

The safety of our guests has always been a paramount concern for us. We have long-standing practices in place for cleaning, disinfecting, and food handling. In response to COVID-19, we have taken additional steps based on guidance from local, federal, and worldwide agencies to reduce the risk of spread. We invite you to view our full Safe Promise plan for details.

• CIRC, The Bar and Starbucks are open with limited hours and reduced occupancy. Food and beverages are also available to order from a limited menu via room service or carry out.
• Our pool, whirlpool and fitness center are open with occupancy restrictions.
• The Governor's Club lounge is open with occupancy restrictions. Complimentary breakfast, hors d'oeuvres, cocktails and desserts are available to our Governor's Club guests via room service to their room or the lounge.

The health and safety of our guests, our team members, and our community is our top priority. Our Safe Meetings Promise was designed to enhance safety and minimize risk specifically for our meetings and event spaces in order to protect attendees and organizers throughout the hotel. It ensures the hygiene and sanitation practices of our hotel meet or exceed regulatory requirements and the recommendations of the CDC. This commitment also includes new cleanliness protocols that meet or exceed our already rigorous standards.