Returns Rewards Program

Earning Points

Members are awarded one point per U.S. dollar spent for guest room rate only (taxes, incidentals and food and beverage charges do not qualify for points).

Making Reservations

Making reservations is even easier when you are a Returns Rewards Program member. Just provide your membership number when making your reservation and you’ll be on your way to earning points in no time!

Redeeming Points

Points can be redeemed for complimentary hotel stays, dinner in the new Dayton Street Grille, upgrades to the Governor’s Club, Comfort Collection™ bedding, gift certificates to nearby Overture Center and State Street shops, Visa® gift cards and more. Download a Returns Redemption Form today!

Questions? Email Sue Klenke at .(JavaScript must be enabled to view this email address).

Returns Rewards Program

Join the Returns Rewards Program today!

By Mail

Mail the application to:
Returns Rewards Program
The Madison Concourse Hotel and Governor’s Club
1 W. Dayton Street
Madison, WI 53703


Email the application to .(JavaScript must be enabled to view this email address).


By Fax

Fax the application to 608-257-8454.