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Join the Returns Frequent Stay Program and earn points each time you stay at The Madison Concourse Hotel and Governor’s Club.
Earning Points
Members are awarded one point per U.S. dollar spent for guest room rate only (taxes, incidentals and food and beverage charges do not qualify for points).
Making Reservations
As a Returns member, making reservations is quick and easy. Just provide your Returns membership number when making your reservation and you’ll be on your way to earning points in no time!
Redeeming Points
Points can be redeemed for complimentary hotel stays, upgrades to the luxurious Governor’s Club, our new Comfort Collection™ bedding sets, dining credits, gift certificates to local attractions such as the Overture Center, shops on State Street, local malls, Visa® gift cards and more!
Click here to download the Returns Program Redemption Form*
Join the Returns program today!
Click here to download an application.
- By Mail
- Mail the application to:
Returns Program
The Madison Concourse Hotel and Governor’s Club
1 W. Dayton Street
Madison, WI 53703
- By Email
- Email the application to returns@concoursehotel.com
- By Fax
- Fax the application to 608-257-8454.
Click here for program policies
Questions? Email Sue Klenke at returns@concoursehotel.com.

*You will need a PDF viewer application to view the documents. To download the free Adobe Reader software simply click here.
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