2015 Renovations at The Madison Concourse Hotel

The Madison Concourse Hotel and Governor’s Club is currently undergoing a significant first-floor renovation, which necessitates a number of changes in procedures for arriving at and checking into the hotel.

As of January 2015, our lobby is now open again. Please note that renovation work continues during this time.

If arriving by car

Please park in our underground garage and take the elevator to the first floor lobby for check-in.
o For luggage assistance, please park in front of the hotel. A member of our staff will be available to assist you.

Arriving at the airport

o Please call the hotel upon arrival for complimentary shuttle service. Please use the courtesy phone in the baggage claim area (located between Carousels 1 and 2, near Door 5) to let us know that you have your luggage and are ready to be picked up. The shuttle pick-up area is located outside baggage claim, Door 5. Please make a reservation at the Front Desk for your return trip to the airport. The airport is 5 miles from the hotel.


o The Dayton Street Grille will be closed during this time. Breakfast, lunch and dinner are being served in The Bar.
o Room service will be open throughout this time.

During this time of construction, we will be taking extra care to ensure that these changes do not impact our commitment to deliver the best service that we possibly can to you before, during and after your stay.

We greatly apologize for the inconvenience but we are excited for our new restaurant and lobby, the culmination of a multi-year renovation and restoration project.