Privacy Policy
The Madison Concourse Hotel (“Concourse,” “we,” “us,” or “our”) has created this privacy statement (“Privacy Policy”) for the users of our website (“you” or “your”) and to demonstrate our firm commitment to your privacy.
This Privacy Policy describes the information collected, used, and disclosed by Concourse through our website https://www.concoursehotel.com (the “Website”). While this Privacy Policy describes how we treat personal information we collect from the Website, please be aware that additional terms and conditions may apply to the use of the services provided through the Website.
BY USING THE WEBSITE AND ANY WEBPAGES AND CONTENT THEREIN, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION BY US IN ACCORDANCE WITH THIS PRIVACY POLICY.
Collection of Your Personal Information
Information You Provide Us
Certain visitors to the Website choose to interact with Concourse in ways that require Concourse to gather personal information. The amount and type of information that Concourse gathers depends on the nature of the interaction. Those who engage in transactions with Concourse – by making a purchase or reservation, for example – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. Accordingly, we may collect the following personal information when you provide it to us through the Website: name, e-mail address, telephone number, mailing address, payment and credit card information, and stay and purchase information. If you choose to respond to a survey we conduct, we will collect your responses. In addition, if you apply for a job through the Website, we may collect information you provide to us on an application or in your resume, including educational background, employment history, and any of the contact information listed above. You can always refuse to supply personal information, with the caveat that it may prevent you from engaging with the Website or receiving our services.
Information We Collect Automatically
Like most website operators, Concourse collects information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Concourse also collects information like Internet Protocol (IP) addresses for users of the Website. If you are visiting the Website via a mobile device, we may also collect your mobile device’s unique device ID and information about how you use the Website. We may also collect information about what you download and upload to the Website. For more information on how the Website uses cookies, please see the below section titled “Use of Cookies.”
Information We Receive from Other Sources.
From time to time, we may also receive information about you from our third-party service providers, customers, and partners, including our marketing, conference, and advertising partners and social media networks. For example, we receive information on our email
campaigns from our third-party service providers, including whether you have read an email sent by us or on our behalf, forwarded an email, and when and how many times you have opened an email. We may also receive information from third-party analytics on the Website that allows us to improve our Website.
We may also collect information about you from publicly available sources.
Aggregated Statistics
Concourse may also collect aggregated statistics about the behavior of visitors to the Website.
Use of Your Personal Information
The personal information that you provide to Concourse or is collected through the Website may be stored, processed, and used by Concourse for the following purposes:
· to provide you with goods or services and to otherwise operate our business;
· to provide information about our company, products, and/or services, including updates, notifications, and details of any offers or promotions;
· to assist us in improving our products, services, or the content of this Website;
· to contact you to participate in a market research survey so that we can gauge customer satisfaction and develop better products;
· for our own internal marketing and research purposes;
· to make the Website easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Website to your particular interests or preferences;
· to analyze information for trends and statistics;
· to comply with our legal obligations or requests from law enforcement and government agencies;
· to enforce or protect the terms of our services, rights, property, safety, or that of our users or third parties; and
· as part of due diligence for, or the consummation of, a transaction involving the merger, sale, divestiture, or other transaction involving the equity or assets of Concourse.
Disclosure of Your Personal Information
Concourse discloses your personal information to those of its employees, service providers, contractors and affiliated organizations that need to know that information in order to process it on Concourse’s behalf or to provide services to you. Some of those employees, service providers, contractors and affiliated organizations may be located outside of your home country; by using the Website, you consent to the transfer of such information to them.
In addition, Concourse may disclose your personal information: to comply with our legal obligations or requests from law enforcement and government agencies; to enforce or protect the terms of our services, rights, property, safety, or that of our users or third parties; as part of due diligence for, or the consummation of, a transaction involving the merger, sale, divestiture, or other transaction involving the equity or assets of Concourse; or in accordance with consent you’ve provided.
Concourse will not rent or sell your personal information to anyone. We may share aggregated, de-identified information with others, including affiliated and non-affiliated companies, for any legal purpose.
If Concourse, or substantially all of its assets, were acquired, or in the unlikely event that Concourse goes out of business or enters bankruptcy, your personal information may be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer Concourse may continue to use your personal information as set forth in this policy.
Security of Information
To protect the privacy of personal information provided by you, Concourse has implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. We urge you to take every precaution to protect your personal information when you are on the internet. Although we will take reasonable efforts to protect your personal information, we cannot guarantee the security of such information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Use of Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Concourse uses cookies to help identify and track visitors, their usage of the Website, and their Website access preferences. For example, Concourse uses Google Analytics. You can opt out of the usage of cookies. However, if you do choose to opt out of the usage of cookies, it may change the functionality or features available to you on the Website or through the services.
· For more information about deleting or controlling cookies, please visit: <a href="http://www.aboutcookies.org.
<a href="http://www.aboutcookies.org.
For more information on how Google Analytics collects and processes data, please see http://www.google.com/intl/en/....
You can opt out of Google Analytics by: · Changing your settings at Google’s Ad Settings at: http://www.google.com/settings... · Installing an opt-out browser add-on available at https://tools.google.com/dlpag...
· Adjusting the settings on your web browser: See http://www.google.com/intl/en/...
Links to Other Websites
The Website may provide links to other websites. When you choose to use a link to visit another website, you are then subject to the security and privacy policy of that website. We are not responsible for the privacy, security, accuracy, or reliability of the information on third-party websites. You access such links at your own risk. We recommend you read the privacy policy of a website before disclosing any of your information. Links to third-party websites do not imply an affiliation between us and the website owner, or any endorsement, approval, or verification of any content contained on those websites.
Children Under the Age of 16
We do not knowingly collect personal information from children under 16. In the event that we learn that we have collected personal information from a child under the age of 16 without parental consent, we will delete that information and otherwise comply with the requirements of any applicable law including the Children’s Online Privacy Protection Act. If you believe someone under the age of 16 has provided us with personal information, we ask that you contact us through the methods described below.
Privacy Policy Changes
Concourse may change its Privacy Policy from time to time, and at Concourse’s sole discretion. Concourse encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this Website after any change in this Privacy Policy will constitute your acceptance of such change.
Contact us
If you have any questions or concerns regarding our Privacy Policy, please contact us at [email protected]
Effective Date: May 13, 2024